Returns & Exchanges

At Ebros Gift Store, we want you to be completely satisfied with your unique home decor and collectibles. If your item isn't the perfect fit for your sanctuary, we offer a 30-day return window for most items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Carefully pack the item in its original box with all protective foam and inserts to ensure it arrives back at our warehouse without damage.

• 3.
  Ship the Item

  Affix the provided return label or use your preferred carrier to send the package to our designated returns center, ensuring you keep your tracking information.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned item, we will process your refund to the original payment method within 5-7 business days.